Policyholder Support Expert

2 weeks ago


El Paso, Texas, United States West Texas Agency El Paso Full time
Job Title: Policyholder Support Expert

We are seeking a highly skilled and customer-focused individual to join our team as a Policyholder Support Expert. In this role, you will be responsible for providing exceptional support to our policyholders by addressing their concerns, resolving issues, and offering personalized solutions.

You will be expected to handle inbound calls, emails, and chats related to insurance policy modifications, billing issues, and general inquiries, while demonstrating accuracy in processing client policy modifications based on the data given. You will also be expected to remain up-to-date on new marketing initiatives to accurately address insurance-related questions using all available tools.

The ideal candidate for this position has prior customer service experience, excellent communication skills, and the ability to work in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

Responsibilities:
  • Handle inbound calls, emails, and chats related to insurance policy modifications, billing issues, and general inquiries.
  • Demonstrate accuracy in processing client policy modifications based on the data given.
  • Remain up-to-date on new marketing initiatives to accurately address insurance-related questions using all available tools.

Qualifications:
  • Prior customer service experience required.
  • Excellent communication and interpersonal skills necessary.
  • High school diploma or GED equivalent required.
  • Ability to work in a fast-paced environment.

About Us:
We are a recently established insurance agency dedicated to delivering exceptional customer service that goes above and beyond expectations. Our primary objective is to offer competitive rates tailored to meet the unique needs of our clients, ensuring their utmost satisfaction.

  • El Paso, Texas, United States Texas Farm Bureau Full time

    About UsTexas Farm Bureau is a membership association led by elected volunteers who are agricultural producers. Our mission is to provide quality insurance products and services to our members.The Texas Farm Bureau Insurance Companies have been providing insurance products and services since the early 1950s. We offer a wide range of insurance policies,...


  • El Paso, Texas, United States West Texas Agency El Paso Full time

    About the JobWe're looking for a dedicated Customer Support Expert to join our team at West Texas Agency El Paso. As a customer service representative, you will play a crucial role in ensuring our policyholders receive top-notch service.Key Responsibilities:Provide accurate and timely responses to insurance-related inquiries.Process client policy...


  • El Paso, Texas, United States West Texas Agency El Paso Full time

    About the Job">At West Texas Agency El Paso, we're looking for a talented Customer Service Specialist to join our team. As a key member of our customer service department, you'll play a crucial role in providing exceptional support to our policyholders, ensuring their satisfaction and loyalty to our agency.">Responsibilities">Your primary responsibilities...


  • El Paso, Texas, United States West Texas Agency El Paso Full time

    Company Overview">We are a leading insurance agency in West Texas, committed to providing exceptional service to our policyholders. Our goal is to build long-term relationships with our clients by delivering value through personalized support.">Job Summary">We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at...


  • El Paso, Texas, United States Fred Loya Insurance Full time

    Job SummaryWe are seeking a highly motivated Insurance Support Specialist to join our team at Fred Loya Insurance. As an Insurance Support Specialist, you will be responsible for providing exceptional customer service and support to our policyholders.Annual Salary Range$52,000 - $70,000 per year,Main ResponsibilitiesAnswer customer inquiries and resolve...


  • El Paso, Texas, United States Sentry Full time

    About the RoleWe are seeking a skilled Phone Support Specialist to provide exceptional customer service to our policyholders. As a member of our customer-facing team, you will be the first point of contact for customers, ensuring their needs are met promptly and professionally.In this role, you will work closely with internal teams to resolve customer...


  • El Paso, Texas, United States Indotronix International Corporation Full time

    Pharmacy Customer Support Expert Job Summary:We are seeking a highly skilled Pharmacy Customer Support Expert to join our team at Indotronix International Corporation. This is a remote opportunity that requires strong communication and problem-solving skills. As a representative, you will provide exceptional customer service to patients and healthcare...


  • El Paso, Texas, United States TEKsystems Full time

    **About the Role**We are seeking a highly skilled Customer Support Expert to join our team at TEKsystems in El Paso, TX. As a key member of our Retirement Services Operational Support Team, you will be responsible for providing exceptional customer service to clients with questions and needs regarding their accounts.**Job Description**The ideal candidate...


  • El Paso, Texas, United States West Texas Agency El Paso Full time

    We are seeking an Insurance Policy Specialist to join our team at West Texas Agency El Paso. As a key member of our customer service team, you will be responsible for providing excellent support to our policyholders.About the RoleThis role involves working closely with policyholders to resolve their insurance-related queries and concerns. You will be...


  • El Paso, Texas, United States West Texas Agency El Paso Full time

    About UsAt West Texas Agency El Paso, we value our policyholders and strive to provide them with the best possible experience. Our team of experienced professionals is dedicated to delivering exceptional customer service and ensuring that our policyholders feel valued and supported. Job DescriptionWe are looking for a highly skilled Customer Service Advisor...


  • El Paso, Texas, United States Healthcare Support Full time

    Healthcare Support is a leading provider of national healthcare and medical recruiting services. We are committed to placing top healthcare professionals with top companies.We have a current opportunity for an RN Case Manager to join our team in El Paso, Texas. This position involves travel nursing and requires a strong background in case management.The...


  • El Paso, Texas, United States Healthcare Support Full time

    Are you a skilled travel nurse looking for a new challenge? Healthcare Support is seeking a travel nurse with expertise in case management to join their team in Texas. This 13-week assignment offers the perfect opportunity to gain valuable experience and advance your career.About the JobAs a travel nurse with Healthcare Support, you will be working on a...

  • Client Support Expert

    2 weeks ago


    El Paso, Texas, United States Sentry Full time

    Job DescriptionThe Service Excellence Specialist is responsible for providing world-class customer service and support. Key responsibilities include:Responding to customer inquiries via various channelsProviding accurate and concise information on policies, claims, and billingNavigating complex systems and technologies to resolve customer issuesDocumenting...


  • El Paso, Texas, United States Healthcare Support Full time

    About the JobWe are seeking a skilled Radiology Imaging Professional to fill a travel assignment in El Paso, Texas. This 13-week role offers the opportunity to work with a top-rated facility and provide exceptional patient care.Job DetailsDuration: 13 weeksShift: 10 hours, nightsEmployment Type: TravelCompensation PackageThe total compensation package...


  • El Paso, Texas, United States Information Providers Inc. Full time

    Job Title: Risk Assessment ExpertLocation: Throughout 28 statesSalary: $65,000 - $90,000 per yearCompany OverviewWe are a leading provider of Property & Casualty and Premium Audit information services, operating in 32 states with 500 employees. Our company prioritizes customer satisfaction by providing a dedicated service experience.Job DescriptionAs a Risk...

  • Data Science Expert

    7 days ago


    El Paso, Texas, United States Steampunk Full time

    Job OverviewSteampunk is seeking a highly skilled Data Science Expert to support the analysis and interpretation of large-scale datasets. This role is vital for leveraging our law enforcement client's data holdings to develop innovative insights, predictive models, and business solutions.


  • El Paso, Texas, United States Two Maids Full time

    Join the Two Maids team as a Residential Cleaning Expert and become part of a dynamic team dedicated to delivering exceptional residential cleaning services. Our team is passionate about making a difference in people's lives, and we're looking for like-minded individuals to join us on this journey.CompensationWe offer a competitive hourly rate of $14.00 -...


  • El Paso, Texas, United States Clickworker Full time

    Job Summary:We are seeking a Store Data Capture Expert to capture product and shelf images in stores near you. As an expert, you will work independently to collect data and support clients in improving product availability and assortment insights.Main Responsibilities:Conduct store visits to capture detailed product and shelf images.Analyze and improve...


  • El Paso, Texas, United States Jobsultant Solutions Full time

    About the JobJob Summary:We are seeking a Customer Service Expert to join our team at Jobsultant Solutions. This is a remote opportunity where you will be responsible for providing exceptional customer service and support.Key Responsibilities:Communicate with customers via phone, email, and chat to resolve issues and answer questions.Provide knowledgeable...


  • El Paso, Texas, United States West Texas Agency El Paso Full time

    Customer Service Advocate OpportunityWe are looking for a skilled Customer Service Advocate to join our team at West Texas Agency El Paso. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing support to clients and policyholders.Key ResponsibilitiesStay informed about new marketing initiatives and...