Healthcare Services Coordinator

1 week ago


Raleigh, North Carolina, United States Jobot Full time
Permanent Patient Care Coordinator

About Us:

Jobot is a distinguished staffing agency focused on delivering exceptional healthcare solutions. We are currently representing a prominent healthcare organization seeking a dedicated and organized Patient Care Coordinator. This pivotal role is vital in ensuring that patients experience high-quality care and a streamlined healthcare journey.

Why Work With Us?
  • Comprehensive dental and vision coverage, along with flexible spending accounts.
  • Options for both high-deductible and preferred provider organization medical plans.
  • Life insurance fully funded by the company.
  • 401(k) plan with company matching contributions.
  • Financial support for educational advancement.
Position Overview:

We are in search of a committed and proactive Permanent Patient Care Coordinator to enhance our operations in the healthcare sector. This position is integral to the effective delivery of our healthcare services. The ideal candidate will represent our healthcare team, providing outstanding support to both patients and staff with professionalism, compassion, and efficiency.

Key Responsibilities:
  • Serve as the main point of contact for patient-related inquiries, ensuring superior customer service and satisfaction.
  • Oversee patient care services, including appointment scheduling and management of patient documentation.
  • Supervise front desk activities, welcoming patients, answering inquiries, and managing phone communications with professionalism.
  • Collaborate with healthcare professionals to create tailored care plans for patients.
  • Ensure accurate maintenance of patient records in line with industry regulations.
  • Educate patients on health conditions and available treatment options.
  • Engage with insurance providers for coverage verification and claims processing.
  • Participate in ongoing training to remain informed about best practices in patient care.
Qualifications:
  • A minimum of 5 years of experience in patient care coordination, ideally within the healthcare sector.
  • Demonstrated skills in managing front desk operations.
  • Exceptional customer service, communication, and organizational abilities.
  • Familiarity with healthcare management systems and proficiency in Microsoft Office applications.
  • Understanding of healthcare regulations and compliance standards.
  • Capacity to manage sensitive information with confidentiality.
  • Preferred educational background in healthcare administration, nursing, or a related discipline.
If you possess a passion for healthcare and meet the outlined qualifications, we encourage you to consider this opportunity to positively impact patients' lives.

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