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Healthcare Patient Services Coordinator

2 months ago

Raleigh, North Carolina, United States Jobot Full time
Position Overview

We are a leading staffing agency focused on connecting talented professionals with top-tier healthcare organizations. Our client, a prominent healthcare provider, is in search of a dedicated and empathetic Healthcare Patient Services Coordinator to enhance their team.

Key Responsibilities
  • Coordinate Patient Care: Oversee patient care services, including appointment scheduling, patient record management, and effective communication between patients and healthcare professionals.
  • Front Desk Management: Manage front desk activities, greet patients, handle phone inquiries, and address patient questions promptly and professionally.
  • Collaboration: Work closely with healthcare providers to create and implement personalized patient care plans.
  • Patient Education: Provide essential information and resources to help patients understand their health conditions and treatment options.
  • Insurance Coordination: Liaise with insurance companies to confirm coverage, process claims, and resolve billing concerns.
  • Continuous Development: Engage in ongoing training to remain informed about the latest trends and best practices in patient care coordination.
Qualifications

The ideal candidate will possess:

  • A minimum of 5 years of experience in a patient care coordination role, ideally within the healthcare sector.
  • Demonstrated experience in front desk operations, including managing patient inquiries and scheduling.
  • Exceptional communication and interpersonal skills, enabling effective interaction with patients, healthcare providers, and insurance representatives.
  • Proficiency in healthcare management systems and Microsoft Office Suite.
  • A solid understanding of healthcare regulations and standards.
  • A Bachelor's degree in healthcare administration, nursing, or a related field is preferred.

As a Healthcare Patient Services Coordinator, you will play a vital role in enhancing the health and well-being of our clients' patients.