Chief Operations Director

1 week ago


San Jose, California, United States SupportFinity Full time

About SupportFinity

SupportFinity is a cutting-edge technology company that empowers businesses to stay ahead of the curve with innovative solutions. Our mission is to bridge the gap between technology and human ingenuity, creating a seamless experience for our clients and their customers.

We are seeking a highly skilled Director of Device Lifecycle Management to join our team and drive our operations to new heights.

Key Responsibilities

  • Device Forecasting and Inventory Management: Develop and implement predictive models to optimize device inventory levels, ensuring timely fulfillment of customer orders.
  • Device Procurement and Vendor Management: Oversee the procurement process, establish and maintain strong relationships with vendors, and negotiate contracts to secure the best pricing.
  • Cost Optimization and 3PL Management: Develop and implement cost-effective logistics strategies, working closely with our network of courier services to ensure efficient device circulation.
  • Device Health and RMA: Lead the team in ensuring device quality and managing returns, ensuring a hassle-free experience for our customers.
  • Global Team Collaboration: Work closely with our global operations team members to drive success and implement best practices.

About SupportFinity

SupportFinity is a global technology leader with a strong presence in the Silicon Valley and regional offices worldwide. Our team is passionate about delivering innovative solutions that make a real difference in people's lives.



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