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Automotive Service Consultant
2 months ago
- Dental coverage
- Health coverage
- Paid leave
- Vision coverage
Comprehensive Job Description
We are seeking a skilled Service Writer/Advisor with a strong background in automotive service sales. Our dynamic and high-volume shop is in need of an individual who is trustworthy, optimistic, committed, well-presented, possesses excellent customer service skills, and can effectively sell automotive services at an exceptional level. This position offers a fantastic opportunity for a Service Advisor to achieve top-tier earnings.
Key Responsibilities:
- Answering incoming calls and welcoming customers
- Promoting and scheduling necessary service work
- Ensuring timely service delivery while meeting departmental objectives and profit margins
- Reviewing Multi-Point Inspections and service history to inform customers of their service requirements
- Providing accurate and comprehensive cost estimates for labor and parts
- Monitoring service progress throughout the day
- Maintaining high levels of customer satisfaction throughout the service process
- Collaborating effectively with colleagues and various departments to enhance customer experience
We are a family-owned establishment that prides itself on fostering a positive work environment.