Service Advisor
4 weeks ago
Greenway Mazda is seeking an experienced and motivated Service Advisor to join our team.
The ideal candidate is a high-energy individual who is looking for a challenging opportunity to gain experience and learn from a dedicated team of mentors.
This position involves identifying problems with automobiles, gathering information about warranties and provisions for service coverage, and drafting orders for repairs to be done.
Key responsibilities include:
- Greeting and consulting with customers to interpret their needs and arrange for appropriate service
- Serving as the primary point of contact for all automotive service and repair matters
- Consulting with mechanics about necessary repairs and possible alternatives to expensive work
- Selling additional needed services
- Setting and managing the expectations for service delivery for both the customers and mechanics
- Continuously updating customers on repair needs and completion times
- Verifying that the final invoice reconciles with the work performed on the repair order
Benefits include:
- Progressive and competitive pay plan
- Strong mentorship program to help you gain the experience you need to progress your career
- Excellent opportunities for growth and internal promotions
- Ongoing training and education
- Employee purchase and service discounts
- Paid vacation
- Full insurance benefit options, including medical, dental, vision, life, disability, and accident insurance
- 401(k) retirement savings plan
- Team-oriented, professional, and fun work environment
Qualifications include:
- One year of dealership Service Advisor experience, preferred
- A proven record of achieving exceptional customer satisfaction
- A valid driver's license and good standing
- Personal and professional integrity
- A desire for a long-term career with a growing organization
- CDK experience, preferred
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