Service Coordinator

2 weeks ago


St Louis, Missouri, United States DH Pace Full time

At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in our St. Louis, MO office. As a key member of our operations team, you will play a critical role in ensuring the smooth coordination of field employees and delivering exceptional customer service.

Key Responsibilities:

  • Schedule technicians to customer job sites and collect, finalize, and submit job details for processing.
  • Ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing, and voided tickets.
  • Run, review, and manage department reports to ensure the department is meeting customer expectations and commitments.
  • Assist with billing paperwork and meet customer billing document requirements.
  • Create and maintain service tickets to ensure service dates are met.
  • Work with the estimating team to provide service quotes when required.
  • Provide assistance to field techs with technical/mechanical troubleshooting/problem solving.
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling.

Requirements:

  • Experience using Microsoft Office Suite.
  • Experience in the door industry is a plus but not required.
  • Experience in a dispatch or other high-volume administration field is a plus.
  • Excellent communication skills and a focus on customer service.
  • Good time management skills, be organized, and have the ability to multi-task.
  • Represent the company in a professional manner.

Why DH Pace?

As a leading distribution, construction, and service organization, we offer a complete range of door and door-related products and commercial security products. With over 95 years of experience and 50+ US offices in 24 states, we provide a dynamic and challenging work environment. Our benefit offerings include medical, dental, and vision options, paid time off, paid holidays, floating holidays, competitive compensation, and a 401(k) retirement plan.

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.


  • Service Coordinator

    4 weeks ago


    St Louis, Missouri, United States DH Pace Full time

    {"title": "Service Coordinator", "content": "At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in St. Louis, MO. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our field employees and ensuring that our services meet or exceed customer satisfaction.Key...

  • Service Coordinator

    3 weeks ago


    St Louis, Missouri, United States DH Pace Full time

    At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in our St. Louis, MO office. As a key member of our operations team, you will play a critical role in ensuring the smooth coordination of field employees and delivering exceptional customer service.Key Responsibilities:Schedule technicians to customer job sites and...


  • St Louis, Missouri, United States People's Family of Corporations Full time

    Job SummaryWe are seeking a highly skilled and dedicated Nutrition Services Coordinator to join our team at People's Family of Corporations. As a key member of our team, you will be responsible for coordinating nutrition and breastfeeding services, providing education and support to participants, and participating in studies and surveys.Key...


  • St Louis, Missouri, United States Mercy Full time

    Job SummaryWe're seeking a compassionate and skilled Social Worker Referral Coordinator to join our team at Mercy. As a key member of our care coordination team, you will work closely with Care Managers to facilitate referrals to post-acute services, ensuring seamless transitions for our patients.Key ResponsibilitiesAssist Care Managers with referrals to...


  • St Louis, Missouri, United States Moneta Corporation Full time

    About Moneta CorporationMoneta Corporation is a leading provider of comprehensive wealth management services to families, non-profit organizations, and company retirement plans. We are committed to building long-term relationships with our clients and providing exceptional service.Job SummaryWe are seeking a highly organized and detail-oriented Client...


  • St Louis, Missouri, United States Moneta Corporation Full time

    Job Title: Client Service AdministratorMoneta Group is a leading Registered Investment Advisor (RIA) headquartered in Clayton, Missouri. We provide comprehensive wealth management services to families, non-profit organizations, and company retirement plans.Job SummaryWe are seeking a highly organized and detail-oriented Client Service Administrator to...


  • St Louis, Missouri, United States Moneta Corporation Full time

    Job Title: Client Service AdministratorMoneta Group is a leading Registered Investment Advisor (RIA) headquartered in Clayton, Missouri. We provide comprehensive wealth management services to families, non-profit organizations, and company retirement plans. Our team is dedicated to building relationships, providing exceptional service, and going further for...


  • St Louis, Missouri, United States Normandy Schools Collaborative Full time

    Job SummaryUnder the direction of the Executive Director of Student Support Services, our Social Workers provide direct and indirect social work services to students district-wide who are experiencing social, emotional, and/or behavioral problems that interfere with their performance in school. The School Social Worker will be responsible for demonstrating...


  • St Louis, Missouri, United States People's Family of Corporations Full time

    Job SummaryPeople's Family of Corporations is seeking a highly skilled and dedicated Nutrition Services Coordinator to join our team. As a key member of our organization, you will play a vital role in providing essential nutrition and breastfeeding services to our participants.Key ResponsibilitiesCoordinate and deliver nutrition and breastfeeding services to...


  • St Louis, Missouri, United States Northside Youth And Senior Service Center Full time

    Job Title: After School Program CoordinatorWe are seeking a highly motivated and experienced individual to join our team as an After School Program Coordinator at the Northside Youth And Senior Service Center. This is an exciting opportunity to make a positive impact on the lives of young individuals and contribute to the growth and development of our...


  • St Louis, Missouri, United States Sensient Technologies Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Coordinator. In this role, you will provide exceptional customer service and support to our customers, while also assisting with office management functions.Key ResponsibilitiesManage customer service general mailboxes and distribute purchase...


  • St Louis, Missouri, United States Washington University in St. Louis Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at Washington University in St. Louis. As a key member of our clinical office, you will be responsible for ensuring seamless patient flow and providing exceptional customer service.Key ResponsibilitiesObtain and verify patient insurance information,...


  • St Louis, Missouri, United States Sensient Technologies Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to support our Colors Group business in St. Louis. As a key member of our team, you will be responsible for providing exceptional customer service, managing office operations, and ensuring seamless communication with internal and external stakeholders.Key...


  • St Louis, Missouri, United States BJC Full time

    Job SummaryWe are seeking a highly skilled Mail Services Specialist to join our team at BJC HealthCare. As a key member of our mail operations team, you will be responsible for ensuring the efficient and secure processing of mail and packages across our metropolitan system.Key ResponsibilitiesCoordinate the delivery, pickup, and processing of mail and...


  • St Louis, Missouri, United States BJC Full time

    Job SummaryWe are seeking a highly skilled Mail Services Specialist to join our team at BJC HealthCare. As a key member of our mail operations team, you will be responsible for ensuring the efficient and effective processing of mail and packages across our metropolitan system.Key ResponsibilitiesCoordinate the delivery, pickup, and processing of mail and...


  • St Louis, Missouri, United States BJC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Mail Services Specialist to join our team at BJC HealthCare. As a key member of our mail operations team, you will be responsible for ensuring the timely and accurate processing of mail and packages across our various facilities.Key ResponsibilitiesCoordinate the delivery, pickup, and...


  • St Louis, Missouri, United States Sensient Technologies Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Sensient Technologies. As a key member of our Colors Group business, you will play a vital role in supporting our customers and ensuring seamless communication.Key ResponsibilitiesManage customer service general mailboxes, distribute purchase...


  • St Louis, Missouri, United States Vivent Health Full time

    Unlock Your Potential at Vivent HealthAre you passionate about delivering exceptional patient care and making a meaningful impact in your community? Look no further than Vivent Health, a leading organization dedicated to providing comprehensive HIV care and prevention services.Job SummaryWe are seeking a highly skilled and compassionate Patient Services...

  • Referral Coordinator

    3 weeks ago


    St Louis, Missouri, United States Mercy Full time

    About the RoleWe're seeking a skilled Referral Coordinator to join our team at Mercy, a leading healthcare provider dedicated to delivering compassionate care and exceptional service. As a Referral Coordinator, you will play a critical role in maintaining information flow in the managed care referral process for all contracted managed care health plans.Key...


  • St Louis, Missouri, United States SSM Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Building Services Assistant to join our team at SSM Health. As a key member of our facilities team, you will provide essential support to our corporate offices, ensuring a safe and healthy work environment for our employees.Key ResponsibilitiesPick up and process incoming, outgoing, and...