Patient Services Coordinator
4 days ago
Are you passionate about delivering exceptional patient care and making a meaningful impact in your community? Look no further than Vivent Health, a leading organization dedicated to providing comprehensive HIV care and prevention services.
Job SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing top-notch customer service, registering patients, and scheduling appointments. Your exceptional communication skills, attention to detail, and ability to work in a fast-paced environment will make you an invaluable asset to our organization.
Key Responsibilities- Provide exceptional customer service to patients, families, and healthcare providers
- Register patients, collect demographic and insurance information, and update patient records
- Schedule appointments, manage waitlists, and coordinate patient flow
- Verify patient insurance and collect co-pays
- Assist with special projects, reporting, and data entry
- Maintain a clean and organized waiting room, reception area, and other Health Services areas
- High school diploma or equivalent required; minimum of 3 years of professional administrative experience preferred
- 6 months of healthcare receptionist experience; Epic experience a plus
- Ability to work well under pressure with minimal supervision
- Excellent communication, interpersonal, and problem-solving skills
- Knowledge of and sensitivity to the HIV/AIDS patient population
- Competitive hourly rate starting at $21.00/hour (depending on experience)
- Opportunities for professional growth and advancement
- Collaborative and dynamic work environment
- Comprehensive benefits package, including medical, dental, vision, and 401(k) with employer match
- Public Student Loan Forgiveness eligibility
Join our team and become a part of a mission-driven organization that is dedicated to making a difference in the lives of our patients and the community. Apply today to become a Patient Services Representative at Vivent Health
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