Automotive Sales Representative

4 weeks ago


Muncie, Indiana, United States Victory Honda of Muncie Full time
Job Summary

We are seeking a highly motivated and organized Automotive Sales Representative to join our team at Victory Automotive Group. As a key member of our sales and service team, you will be responsible for managing all incoming sales and service appointment queries, coordinating with department personnel, and providing exceptional customer service.

Key Responsibilities
  • Manage all incoming sales and service appointment queries, including scheduling appointments, confirming pending appointments, and following up with missed appointments.
  • Coordinate questions and issues with the appropriate department personnel.
  • Track sold vehicles and hot sheets.
  • Confirm special order parts.
  • Help follow up with phone and internet sales leads.
  • Provide administrative assistance as needed.
  • Manage all required paperwork and records and prepare documentation (forms, reports, etc.) when needed.
  • Attend all staff meetings, trainings, and educational classes as required.
Requirements

To be successful in this role, you will need:

  • Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Working knowledge of the automotive industry.
  • Highly professional and dependable.
  • Safety and customer service oriented.
  • Basic computer and internet skills.
  • Outstanding telephone/communication skills.
  • Professional appearance and work ethic.
  • Ability to read and comprehend instructions.
About Us

Victory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We are committed to providing the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

We are an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



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