Senior Manager of Housing Choice Voucher Program

4 days ago

Dayton, Ohio, United States Dayton Metropolitan Housing Full time
Job Summary

As a Senior Manager of the Housing Choice Voucher Program, you will be responsible for managing and directing the activities of the program in compliance with HUD guidelines and Greater Dayton Premier Management policies and procedures.

Key Responsibilities
  • Manage and supervise the Housing Choice Voucher Program Department, including program administration, unit inspections, leasing, and recertification departments.
  • Develop and operate within the annual financial budget.
  • Ensure compliance with budgets, GDPM policies and procedures, and applicable federal, state, and local laws and regulations.
  • Provide regular reports on departmental activity to the Senior Vice President of Programs.
  • Resolve applicant, resident, and property owner issues related to the Housing Choice Voucher Program in a timely manner.
  • Attend Board meetings and make presentations to the Board as requested.
  • Ensure departmental and GDPM compliance with all federal, state, and local human resource and employment laws and regulations.
  • Make presentations on behalf of the Authority as requested or required.
  • Ensure the Agency receives a satisfactory or higher on all SEMAP indicators.
Supervisory Responsibilities

This position supervises the work of all employees of the Housing Choice Voucher Program, including staff selection, training, evaluation, and discipline.

Competencies
  • Analytical: The individual synthesizes complex or diverse information.
  • Problem solving: The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Oral communication: The individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings.
  • Delegation: The individual delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities.
  • Leadership: The individual inspires and motivates others to perform well, accepts feedback from others.
  • Management skills: The individual includes staff in planning, decision-making, facilitating, and process improvement; makes self available to staff; provides regular performance feedback; and develops subordinates' skills and encourages growth.
  • Quality management: The individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Judgment: The individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
  • Planning/organizing: The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
  • Safety and security: The individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
Change Management Responsibilities
  1. Establish a sense of urgency consistent with achieving the highest level of efficiency.
  2. Create the guiding coalition fostering achievement of Platinum Standards for employee accountabilities.
  3. Develop a vision and strategy emphasizing growth and development.
  4. Communicate the change vision and its relevance to individual and Authority-wide expertise.
  5. Empower employees for broad-based action, holding them accountable to those results.
  6. Generate and celebrate short-term wins.
  7. Consolidate gains and produce more change.
  8. Support and anchor new approaches in the culture to develop program expertise.
Work Environment

This position typically works in a typical office environment with minimal exposure to excessive noise or adverse environmental issues, but includes some outside local travel, including occasional exposure to heat, cold, inclement weather, and environmental hazards such as dust, fumes, mold, and vapors.

Qualifications and Requirements
  • Hold a minimum of a Bachelor's degree from an accredited institution in Business or a related discipline, or six to eight years of experience in a supervisory role in a public housing setting; certification in HCV Program Administration, Public Housing Manager (PHM), or Section 8 Executive Management.
  • Have proficiency in Microsoft Office applications.
  • Be able to communicate clearly and precisely, both orally and in writing.
  • Be able to meet the following physical requirements with or without reasonable accommodation:
    • Use hands to manipulate, handle, feel, and control items or equipment.
    • Reach with hands and arms.
    • Talk and hear.
    • See and be able to read, write, and interpret text, spreadsheet, and graphical documents.
    • Occasionally lift and move objects weighing up to 25 pounds.

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