Patient Service Representative

1 week ago


Brandon, Florida, United States Pearle Vision - Brandon, FL Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Pearle Vision - Brandon, FL. As a key member of our Call Center, you will be responsible for providing exceptional service to our patients, answering their inquiries, and resolving any issues that may arise.

Key Responsibilities

  • Answer incoming calls and respond to emails in a timely and professional manner
  • Schedule appointments and manage patient inquiries
  • Research and provide information to patients on eye healthcare and insurance eligibility
  • Manage and resolve patient complaints in a fair and efficient manner
  • Enter new customer information into our system and update existing records
  • Identify and escalate priority issues to ensure timely resolution
  • Route calls to appropriate resources and follow up with customers as needed
  • Document all call information according to standard operating procedures

Requirements

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center, healthcare, or customer service environment

What We Offer

A competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive team environment.



  • Brandon, Florida, United States Pearle Vision - Brandon, FL Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Pearle Vision - Brandon, FL. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, and resolving any issues they may have.Key ResponsibilitiesAnswer...


  • Brandon, Florida, United States Suncoast Community Health Centers Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Call Center Representative - Patient Care to join our team at Suncoast Community Health Centers Inc. This role is responsible for providing exceptional patient care and support through phone calls, ensuring timely and accurate communication with patients and healthcare providers.Key...


  • Brandon, Florida, United States Suncoast Community Health Centers Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Patient Care Representative to join our team at Suncoast Community Health Centers Inc. As a key member of our call center team, you will be responsible for providing exceptional customer service to patients, responding to incoming calls, and documenting messages and directions given to...


  • Brandon, Florida, United States Suncoast Community Health Centers Inc. Full time

    Job OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional service to our patients, handling appointments, and ensuring a smooth experience for our clients.Key Responsibilities:Manage patient appointments and update...


  • Brandon, Florida, United States Fetch Veterinary Full time

    Exciting Opportunity at Fetch VeterinaryWe are seeking a highly skilled and compassionate Guest Services Representative to join our team at Fetch Veterinary in Brandon, Florida.As a Guest Services Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, handling phone calls,...


  • Brandon, Florida, United States Integrated Trade Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Integrated Trade Group.The ideal candidate will have excellent communication skills and be able to effectively assist customers with setting up service appointments and creating work orders.Responsibilities will include:Providing exceptional customer service to...


  • Brandon, Florida, United States Kane's Furniture Corporation Full time

    About Kane's Furniture CorporationWe are a leading furniture retailer with a strong commitment to customer satisfaction. Our team of professionals is dedicated to providing exceptional service and support to our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service...


  • Brandon, Florida, United States Public Storage Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the...


  • Brandon, Florida, United States Frederick's Sales and Service Full time

    Job OverviewWe are seeking a skilled Sales Representative to join Frederick's Sales and Service team. As a Counter Sales Representative, you will be responsible for presenting and selling company products and services to new and existing customers.Key Responsibilities:Promote and sell company products and services to customersIdentify and pursue new sales...


  • Brandon, Florida, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Brandon, Florida, United States Cajun and Grill of America, Inc. Full time

    We are seeking a motivated individual to join our team as a Customer Service Representative.Key Responsibilities: Provide exceptional customer service by taking orders and handling cash/credit transactions accurately and with a smile. Prepare and provide customers with hot, fresh food in a timely manner. Assist team members in maintaining a clean and safe...


  • Brandon, Florida, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Brandon, Florida, United States Joann Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales through advanced product knowledge, and maintaining a high level of productivity and attention to...


  • Brandon, Florida, United States Palm Medical Centers Full time

    Job Title: Patient Outreach RepresentativeJob Summary:Palm Medical Centers is seeking a highly motivated and organized Patient Outreach Representative to join our team. As a key member of our outreach team, you will be responsible for enrolling new members with Medicare onto our practice by creating engagements in the community, guiding patients on...


  • Brandon, Florida, United States Public Storage Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and exceeding their expectations.Key ResponsibilitiesAssess customer...


  • Brandon, Florida, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide excellent...


  • Brandon, Florida, United States J.B. Solutions of Florida, Inc Full time

    Job DescriptionWe are a dynamic and customer-centric company in Florida, seeking a skilled Customer Service Representative to join our team. As a key member of our Operations Team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Use script and/or probing techniques to...


  • Brandon, Florida, United States Brown Group Companies Full time

    Job Summary:The Vending Machine Service Representative is responsible for delivering products, stocking vending machines and micro markets, and maintaining a well-stocked break room for our industrial customers. This role requires strong communication skills and the ability to interact with customers and managers.This position is stationed in the break room...


  • Brandon, Florida, United States Women's Care Full time

    Job SummaryWomen's Care is seeking a highly skilled Patient Access Representative to join our team. As the first point of contact for our patients, this role is critical in providing exceptional customer service and ensuring a seamless registration experience.Key ResponsibilitiesGreets patients and visitors, guiding them to the appropriate areas as...


  • Brandon, Florida, United States F45 Training CP006338 Full time

    Job Title: Sales RepresentativeJob Description:We are seeking a highly motivated and results-driven Sales Representative to join our team at F45 Training CP006338. As a Sales Representative, you will be responsible for meeting and exceeding sales targets, building strong relationships with F45 members and corporate businesses, and providing exceptional...