Patient Outreach Coordinator

2 weeks ago


Brandon, Florida, United States Palm Medical Centers Full time
Job Title: Patient Outreach Representative

Job Summary:

Palm Medical Centers is seeking a highly motivated and organized Patient Outreach Representative to join our team. As a key member of our outreach team, you will be responsible for enrolling new members with Medicare onto our practice by creating engagements in the community, guiding patients on healthcare coverage options, and developing strategic partnerships.

Key Responsibilities:

  • Develop and implement marketing strategies to create Medicare patient lead lists and enrollments.
  • Enroll Medicare patients onto Palm Medical Centers as their primary care physician assigned to their HMO health plan.
  • Meet or exceed monthly enrollment targets to contribute to Palm Medical Centers' membership growth.
  • Collaborate with the Marketing Department to attend community events, store table-tops, and center activations to generate contact lists and work prospective leads.
  • Screen potential members about their healthcare needs and work with partnered insurance agents and brokers to guide patients on the best health plan selection.
  • Educate potential members about center services, how to access services and programs, and overall member eligibility.
  • Coordinate center tours for potential patients, including transportation to-and-from scheduled tours.
  • Work with the Case Management Team for appropriate enrollment strategies.
  • Provide customer service throughout the entire length of membership for patient center retention.
  • Represent the Palm Medical Centers brand well and have full knowledge of the company's services and patient resources.

Requirements:

  • High school or equivalent education.
  • Experience in healthcare and/or marketing sales.
  • English and Spanish preferred, with additional languages a plus.
  • Full-time position with a salary of $40,000 to $65,000 per year.

Benefits:

  • 401(k) plan.
  • Dental insurance.
  • Employee assistance program.
  • Flexible spending account.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

Work Environment:

  • 8-hour shift.
  • Weekends as needed.

Equal Opportunity Employer:

Palm Medical Centers is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



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