Patient Access Coordinator

4 weeks ago


Brandon, Florida, United States Women's Care Full time

Job Summary

Women's Care is seeking a highly skilled Patient Access Representative to join our team. As the first point of contact for our patients, this role is critical in providing exceptional customer service and ensuring a seamless registration experience.

Key Responsibilities

  • Greets patients and visitors, guiding them to the appropriate areas as needed.
  • Collects and confirms patient demographics, updating patient profiles.
  • Processes payments and assists patients with minor billing concerns.
  • Scans pertinent information into the EMR system, ensuring HIPAA compliance.
  • Responds to non-medical patient inquiries via phone and email.
  • Demonstrates and embodies the Women's Care mission and core values.
  • Complies with all HIPAA rules, regulations, and guidelines.

Requirements

  • High school diploma or equivalent required.
  • Preferably one year of experience in a medical office or healthcare setting, with OBGYN experience a plus.
  • General knowledge of medical terminology is ideal.
  • Preferred experience working with an electronic medical records system, with eCW experience a plus.
  • Strong verbal and written communication skills.
  • Deadline-driven and detail-oriented.
  • Ability to multitask in a high-volume and dynamic environment.
  • Ability to communicate and work efficiently with patients, coworkers, and providers.
  • Must be dependable, reliable, and punctual.

Why Join Women's Care?

  • Competitive compensation package.
  • Health, dental, and vision benefits.
  • Paid time off and paid holidays.
  • 401k plan.
  • An opportunity to make a difference in patients' lives every day.

At Women's Care, we value our employees and strive to create a work environment that is compassionate, respectful, and dedicated to excellence. We are committed to improving the health of women every day.



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