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Healthcare Support Specialist I
2 months ago
Position Overview
The Adult Surgical Oncology Outpatient Clinic at UNC Health Care is seeking to hire a Clinical Support Tech I (per diem). This role encompasses responsibilities of both a Nursing Assistant I and a Health Unit Coordinator. We are looking for a dedicated individual who is passionate about delivering exceptional patient care and eager to learn how to assist with minor outpatient procedures.
The Adult Surgical Oncology Clinic boasts a cohesive team that is devoted to providing empathetic care to patients while supporting one another as a high-performing unit. Strong patient education and the ability to adapt to a fast-paced clinic environment are essential components of this role.
Work Environment:
1. ENT Head & Neck: 2nd Floor Cancer Hospital
2. Adult Surgical Oncology: 2nd Floor Cancer Hospital
3. Gynecologic Oncology: 1st Floor Women's Hospital
Benefits:
Working in this role allows for interaction with acute patients, exposure to unique patient diagnoses, access to extensive resources, and the opportunity to learn specialized and complex procedures that are not available at off-site locations.
This is a Per Diem/at-will position requiring a minimum commitment of 12 hours every two weeks; operational hours are from 8 AM to 5 PM, with no weekend or night shifts, and closed on major/bank holidays. The hiring manager prefers candidates who can work at least two days a week.
This position necessitates attendance at a mandatory weeklong hospital orientation offered biweekly.
Key Responsibilities:
1. Assist healthcare providers with routine examinations and procedures, including procurement of necessary equipment and supplies.
2. Review patient care documentation critically, noting any significant changes in the patient's condition, and report immediately to a registered nurse or physician.
3. Perform various clerical tasks such as organizing and prioritizing workload, greeting and directing visitors, researching information as requested, reviewing orders for accuracy, transcribing physician orders, and maintaining medical records. Conduct routine quality assurance audits, safety checks, and inventory of supplies.
4. Provide clinical support by maintaining cleanliness in the work area, troubleshooting common software and hardware issues, changing linens, checking supply inventory, and assisting in the orientation of new employees and students.
5. Deliver direct personal care to patients as outlined in their care plans, including bathing, dressing, feeding, and assisting with mobility. Measure and record vital signs, height, and weight. May also involve specimen collection, skin preparations, catheter care, capillary blood glucose checks, simple wound care, and range of motion exercises.
6. Reinforce routine patient education provided by registered nurses or physicians and document patient understanding of instructions. Distribute educational materials as requested by patients or healthcare providers.
Qualifications:
Education:
● High School diploma or General Education Development (GED)
Licensure/Certification:
● Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) certification
Experience:
● Minimum of six (6) months of clerical or customer service experience.
Skills:
● Proficiency in verbal and written English. Ability to develop computer skills if not already competent.
Job Details:
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH Adult Surgical Oncology Clinic
Work Type: Per Diem
Standard Hours Per Week: 6.00
Salary Range: $24.63 per hour (Hiring Range)
Work Assignment Type: Onsite
Work Schedule: Day Job
Exempt From Overtime: Exempt: No
This position is employed by UNC Health Care System with UNC Health benefits. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
