Clinical Support Specialist

24 hours ago


Chapel Hill, North Carolina, United States UNC Health Full time
Job Summary

We are seeking a highly skilled Clinical Support Tech I to join our team at UNC Health. This is a unique opportunity to work in a fast-paced environment, collaborating with interdisciplinary teams to provide exceptional patient care.

Key Responsibilities
  • Assist physicians and healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, making note of any significant changes in the patient's condition and reporting to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, and maintaining medical records.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, and measuring and recording vital signs.
Requirements
  • High School Diploma or General Education Development (GED)
  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
  • Basic Life Support (BLS) certification
  • Requires six (6) months of clerical or customer service experience
Benefits

This position qualifies for our Nursing Support Incentive Program, which includes a $5,000 payment over a three-year commitment. Additionally, this position offers an extensive benefit package, including PTO hours, which are accrued based on the number of worked hours.

Work Schedule

This is a 36-hour per week position, working 12-hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation.

This position requires the ability to attend a week-long orientation, which is offered every two weeks.

Orientation Schedule: Monday and Tuesday - In-person from 8am to 4pm; Wednesday - 8am to 10am Virtual and in-person from 1pm to 5 pm; and Thursday and Friday - Virtual.

We are an equal opportunity employer and welcome applications from diverse candidates. If you need a reasonable accommodation to search and/or apply for a career opportunity, please email us.



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