Group Leader

15 hours ago


Toledo, Ohio, United States CSL Plasma Full time
Job Summary

We are seeking a highly skilled and dedicated Group Leader to join our team at CSL Plasma. As a Group Leader, you will be responsible for overseeing the pheresis procedure and plasma collection process, ensuring the highest level of quality and safety for our donors.

Key Responsibilities
  • Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect.
  • Evaluate vein performance and make necessary corrections to expedite donation time and ensure product quality and donor safety.
  • Ensure donation process efficiency and make adjustments as needed to provide a positive experience for donors.
  • Provide education to new donors on the use of therapeutic products made from donated plasma.
  • Maintain alertness to donor reactions and assist with reactions or notify appropriate staff.
  • Use Personal Digital Assistant (PDA) to record incidents during the pheresis process.
  • Provide guidance and technical training to donor floor and other staff as required.
  • Monitor donor flow and allocate resources to address donor backlog.
  • Perform calibrations and verify maintenance as outlined in SOPs.
  • Troubleshoot equipment failures and create incident documentation.
  • Support center management by providing input into staff scheduling and resolving minor donor relations and technical procedure issues.
  • Ensure accurate recording of donor data in the electronic donor information management system.
  • Understand policies and procedures associated with hyper immune programs at the center.
  • Maintain a clean and efficient work environment and ensure sufficient operating supplies and forms are available.
  • Maintain confidentiality of all personnel, donor, and center information.
  • Perform other job-related duties as assigned.
Requirements
  • High school diploma or equivalent required.
  • Minimum 18 months experience in a medical or healthcare environment preferred.
  • Specialized medical or phlebotomy training preferred.
Working Conditions

Ability to make decisions with moderate impact on immediate work unit. Understands, remembers, and communicates routine, factual information. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time. Reach, bend, kneel, and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast-paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs.



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