Help Desk Support Specialist
5 days ago
At TEKsystems c/o Allegis Group, we're seeking a skilled Tier 2 Help Desk Technician to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance to employees, resolving IT issues, and ensuring seamless IT operations.
Key Responsibilities:- Manage and resolve IT tickets in a timely and professional manner
- Troubleshoot computer and mobile device issues, including hardware and software problems
- Administer company anti-virus software and manage user accounts, group policy, and access guidelines
- Deploy hardware and core software for new hires and existing employees
- Support the rollout of new technology, including software, processes, and hardware upgrades
- Assist with software license management and asset tracking/inventory
- Maintain active directory and email distribution lists
- Assist with developing IT procedures and training staff
- 3-5 years of experience in a help desk or technical support role
- Excellent problem-solving and communication skills
- Ability to work well under pressure and prioritize tasks effectively
- Proficiency in Microsoft Office and other software applications
- Strong organizational and time management skills
We're a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We're an equal opportunity employer and welcome applications from diverse candidates.
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Help Desk Support Specialist
3 days ago
Toledo, Ohio, United States TEKsystems co Allegis Group Full timeJob SummaryWe are seeking a skilled Help Desk Technician to join our team at TEKsystems c/o Allegis Group. As a Help Desk Technician, you will be responsible for providing technical support and assistance to employees with IT-related issues.Key ResponsibilitiesManage and resolve Help Desk requests in a timely and professional mannerTroubleshoot computer and...
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Help Desk Specialist
5 days ago
Toledo, Ohio, United States TEKsystems co Allegis Group Full timeJob Title: Help Desk TechnicianAt TEKsystems, we're seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support to employees, troubleshooting computer and mobile device issues, and managing company anti-virus software.Key Responsibilities:Manage tickets received at the Help Desk...
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