Transportation Coordinator

1 week ago

Erie, Pennsylvania, United States LIFE-NWPA Full time
Job Overview

Are you dedicated to enhancing the lives of seniors and ensuring they receive the support they need?

Do you seek to be part of a compassionate team that values its members and encourages their input?

Are you looking for opportunities for professional advancement and personal growth?

If you answered 'yes' to these questions, we invite you to explore this opportunity.

The LIFE-NWPA organization, along with its affiliated businesses, is committed to helping seniors maintain their independence, health, and well-being within their communities. We are a leading provider of healthcare services, aiming to deliver exceptional care that transcends the conventional limits of medical insurance.

Work Schedule:

Typical operating hours are from 8:00 am to 5:00 pm, with the understanding that hours may vary based on operational requirements.

Compensation:

$43,888 annually.

Employee Benefits:

  • 9 Paid Holidays
  • 3 Weeks and 1 Day of Paid Time Off accrued from the start date for full-time employees
  • Medical, Dental, & Vision Coverage
  • Complimentary Life and AD&D Insurance
  • Health Savings and Flexible Spending Accounts
  • Short-Term Disability Insurance
  • Group Voluntary Life Insurance for Employees, Spouses, and Dependents
  • Paid Parental Leave
  • Tuition Reimbursement
  • Retirement Plan with up to $5,000 Matching Annually / Vesting Schedule (Pre-tax Savings)

Position Summary:

Under the guidance of the Transportation Manager, this role involves planning, organizing, and executing the transportation schedules for the Center.

Key Responsibilities:

  • Oversee the activities of staff entering the homes of LIFE-NWPA Participants.
  • Manage the daily operations of Drivers/Aides.
  • Coordinate with external transportation service providers and document transportation interactions in Pacelogic.
  • Utilize Tripmaster Scheduling Software to:
  • Prepare daily transport schedules.
  • Inform drivers of changes in Participant status.
  • Relay specific transport needs of Participants to drivers.
  • Maintain an accurate list of Participants.
  • Assign automated reminder calls to Participants and/or their caregivers.
  • Coordinate appointments and medication/supply deliveries as requested by Clinic staff.
  • Report vehicle maintenance issues to the Transportation Manager.
  • Schedule vehicle maintenance appointments as directed.
  • Submit maintenance invoices to the Transportation Manager for tracking and payment.
  • Conduct initial and periodic assessments.
  • Contribute as a member of the multidisciplinary team.
  • Assist in the development of the IDT Plan of Care.
  • Complete all required documentation in electronic medical records.
  • Monitor Driver attendance using the company's electronic tracking system, approve Paid Time Off Requests with the Center Manager, and ensure timely submission of payroll information.
  • Transport Participants as necessary.
  • Engage in ongoing Quality Initiative training as directed.
  • Perform other duties as assigned.

Supervisory Duties:

  • Provide oversight for assigned Center Drivers.

Essential Skills and Qualifications:

  • Access to reliable transportation is required.
  • Ability to interact tactfully and patiently with personnel, participants, family members, visitors, and the public.
  • Communicate effectively with medical staff, nursing personnel, and other department supervisors.
  • Strong organizational skills and ability to follow through on tasks.
  • Capacity to make independent decisions when necessary.
  • Excellent written and verbal communication skills.
  • CPR and First Aid Certification are required.

Education and Experience Requirements:

  • High school diploma or equivalent is preferred.
  • One to three years of relevant experience is required.
  • Previous supervisory experience is essential.
  • Experience in scheduling or logistics is preferred.
  • Flexibility and adaptability to changing participant needs are crucial.
  • Experience working with the elderly or willingness to undergo extensive training is necessary.

Additional Requirements:

  • A valid State driver's license with a clean driving record and reliable transportation is mandatory.
  • Successful completion of background checks, physical examinations, drug screenings, and TB screenings is required.

Physical Demands:

  • Ability to sit, stand, bend, lift, and move intermittently during working hours.
  • Frequent interruptions are expected.
  • Must be capable of lifting, carrying, and supporting Participants.

Our organization is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

We will only hire qualified individuals for positions in federally funded healthcare programs. This excludes anyone with a criminal conviction that could endanger the safety and well-being of the senior population we serve. All applicants must disclose any conflicts of interest and agree to a thorough background check upon receiving a job offer.

This position requires access to sensitive Participant, program, and staff records, necessitating discretion to protect individual privacy and program integrity.

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