High Level IT Professionals for Cook County Hospital Entity

4 weeks ago


Chicago, Illinois, United States MANAGEMENT APPLICATIONS, INC. Full time
Job Description

Management Applications, Inc. is seeking high-level IT professionals to support a contract serving a Hospital Entity in Cook County, IL.

Key Responsibilities
  • Maintain a stable, predictable, and reliable data center environment.
  • Provide adequate data protection and develop, enhance, and support the Entity's disaster recovery plan.
  • Execute projects without impact to care providers and ensure upgrades to the most current and stable software releases and patches.
  • Maintain a stable, predictable, and reliable desktop environment and provide adequate data protection.
  • Provide prompt, consistent, and reliable desktop support through successful problem resolution and ensure upgrades to the most current and stable software releases and patches.
  • Maintain a stable, predictable, and reliable network environment and ensure high network availability at all times.
  • Ensure optimal network performance at all times and ensure adequate network security measures are in place.
  • Provide prompt, consistent, and reliable network support and assist in reducing costs to the Entity through technology and best practice recommendations.
  • Adhere to information security industry best practices and review and enhance policies, procedures, and architectures related to protecting data.
  • Identify potential security vulnerabilities and threats, mitigate potential security risks, and achieve compliance with applicable information security standards and regulations.
  • Restore normal service operation in a timely and efficient manner and improve user awareness of IT issues and promote appropriate use of IT services and resources.
  • Effectively escalate incidents and requests using defined procedures and establish a help desk operation that has continual improvement built into its design.
  • Build a knowledge base that helps to resolve computer problems more rapidly in the future and provide easy access to data and information without compromising security and regulatory requirements.
  • Develop new, more efficient processes that fully leverage the technology investment and eliminate data and knowledge silos.
  • Improve the customer service experience and ease of access to help desk.
Requirements
  • A four-year degree from an accredited institution or a two-year degree and in-depth experience may be substituted for the right candidate.
  • High-level IT certifications such as CCNA, CCNP, ITIL, CompTia (A+, Security+, Network+), PMP, MCP, MCTS, etc. are highly preferred.
How to Apply

To be considered for these positions, please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all certifications and education within your resume.



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