Director of Quality Improvement Hospital Services
1 week ago
The Cook County Health & Hospitals System (CCHHS) is one of the largest public hospital systems in the nation. The System cares for over 25,000 inpatients annually and has almost 1 million clinic visits per year. The John H. Stroger, Jr. Hospital of Cook County has a Level 1 Trauma Center, a busy Emergency Department serving 140,000 patients per year, a full service OR and Maternal Child Services. The System is committed to excellence in the quality of care provided to its patients and seeks to demonstrate this quality by achieving accreditation from Joint Commission.
The Director of Quality Improvement, Hospital Based Services is a health care professional with experience in directing quality, safety and performance improvement efforts in the hospital setting which may include community-based clinics. Provides organizational direction and oversight of quality metric reporting. Provides oversight of the Hospital patient safety program including the reporting and analysis of sentinel events and the development and implementation of a patient safety plan. Leads continual readiness efforts across the Hospital, including policy review, tracer activities, staff education and survey preparation and oversight. Responds to requests for information and collates and presents data as required by the Regulatory Agencies. Prepares and delivers reports to such agencies, as well as to Cook County governance including the CCH Board of Directors. Performs other duties assigned by the Chief Quality Officer.
Key Responsibilities- Initiates and oversees the development of a comprehensive safety/quality/and performance improvement program inclusive of the analysis and trending of data including patient grievances and patient safety reports.
- Provides strategic oversight for quality committees with accountability for distribution of organizational communication.
- Prepares regular reports as needed for performance improvement and quality programs.
- Assesses entity compliance with accreditation standards and regulations related in collaboration with entity leadership and staff.
- In conjunction with the medical staff and system leadership, directs and coordinates quality/performance improvement initiatives.
- Fosters and maintains collaborative relationships within CCH and with external agencies, purchasers, and stakeholders related to quality/performance improvement initiatives.
- Regularly communicates performance improvement and quality activities to leadership and staff.
- Manages department budget and determines fiscal requirements and prepares budgetary recommendations.
- Master's or higher-level degree in a health-related discipline from an accredited college or university (Candidates who do not possess a license must provide official transcripts with evidence of coursework at the time of the interview)
- Five (5) years' clinical experience in a hospital setting
- Five (5) years' experience in key roles in quality improvement at a system level
- Previous experience with data analysis and interpretation
- Two (2) years of leadership at a Director/Hospital Administrator level preferred.
- Ability to adapt and thrive in a complex organizational environment
- Ability to function independently and under time constraints
- Previous experience in clinic administration in a hospital care setting
- Additional certification or coursework in quality improvement or patient safety
- Excellent leadership skills with operational experience in regulatory, safety, care management and related fields
- Detailed knowledge of the regulatory environment including Joint Commission standards
- Outstanding written and verbal communication skills
- Must be detail oriented and have high standards of accuracy
- Experience working with Electronic Medical Record Systems
- Proficient in Microsoft Word and PowerPoint
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Chicago, Illinois, United States Cook County Health and Hospitals Full timeJob SummaryThe Cook County Health & Hospitals System is seeking a highly skilled Director of Quality Improvement, Hospital Based Services to lead our quality improvement efforts. This role is responsible for directing quality, safety, and performance improvement initiatives in the hospital setting, including community-based clinics. The ideal candidate will...
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Chicago, Illinois, United States Cook County Health and Hospitals Full timeJob SummaryThe Cook County Health and Hospitals System is seeking a highly skilled Director of Quality Improvement, Hospital Based Services to join our team. As a key member of our leadership team, you will be responsible for directing quality, safety, and performance improvement efforts in the hospital setting.Key Responsibilities:Develop and implement...
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Chicago, Illinois, United States Cook County Health and Hospitals Full timeJob SummaryThe Cook County Health & Hospitals System (CCHHS) is one of the largest public hospital systems in the nation. The System cares for over 25,000 inpatients annually and has almost 1 million clinic visits per year. The John H. Stroger, Jr. Hospital of Cook County has a Level 1 Trauma Center, a busy Emergency Department serving 140,000 patients per...
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