Commercial Insurance Customer Service Representative
4 weeks ago
We are seeking a highly skilled Commercial Lines Customer Service Representative to join our team at Jobot. As a key member of our commercial insurance team, you will be responsible for providing exceptional service to our commercial insurance clients by handling inquiries, processing policy changes, and managing renewals.
Key Responsibilities
Respond to client inquiries via phone, email, and in-person, providing information and assistance related to commercial insurance policies.
Process policy changes, endorsements, and renewals accurately and efficiently.
Guide clients through the claims process, providing support and follow-up to ensure timely resolution.
Coordinate with claims adjusters and underwriters as needed.
Ensure compliance with company policies and regulatory requirements.
Requirements
A bachelor's degree in business, finance, or a related field is preferred.
Previous experience in commercial insurance, customer service, or a related field is highly desirable.
Strong understanding of commercial insurance products and coverage.
Proficient in using insurance software and Microsoft Office Suite.
About Us
We are one of the largest independent insurance agencies in California, providing all lines of insurance to a group of clients throughout the U.S. We are committed to being on the leading edge of insurance in the state, whether through training, securing unique lines of coverage, or developing new resources. We are dedicated to making a difference for our clients.
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