Customer Service Representative

3 weeks ago


Lodi, California, United States Mister Car Wash Full time
Key Responsibilities
  • Deliver exceptional customer service in a fast-paced environment, ensuring a positive experience for every guest.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations.
  • Stay focused on creating "wow" moments through outstanding service and hospitality, exceeding customer expectations in every interaction.
  • Ensure a safe and efficient customer flow through the car wash tunnel, maintaining a clean and organized workspace.
  • Contribute to maintaining the location's appearance and cleanliness, adhering to Mister Car Wash's high standards.
  • Adhere to all safety procedures and policies, including appearance expectations, to ensure a secure work environment.
Requirements
  • Outgoing personality with strong people and listening skills, able to connect with customers and provide exceptional service.
  • Ability to work effectively in a team environment, supporting colleagues to achieve common goals.
  • Attention to detail and pride in work, ensuring a high level of quality in every aspect of the job.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Strong work ethic and a team-player attitude, committed to supporting the team and achieving results.
What We Offer
  • Competitive hourly pay and tips, with daily pay options available at no cost.
  • Generous paid time off starting day one, allowing for relaxation and rejuvenation.
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible scheduling, accommodating different lifestyles and preferences.
  • Growth opportunities with a national employer, with 90% of managers promoted from within.
  • Performance-based pay increases after 30 days of employment, recognizing and rewarding hard work and dedication.
  • Best-in-class training and development, empowering employees to take their careers to the next level.
  • Free car washes weekly, a valued perk for employees and their families.


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