Customer Service Representative
3 weeks ago
Martinizing Dry Cleaning is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service at the front counter and assembling and bagging orders in the back.
Key Responsibilities:- Front Counter: Provide warm, engaging interaction with customers, provide clear descriptions of Martinizing services and processes, check in customer orders, inspect, sort, and tag for cleaning, solve customer problems as needed, communicate problems, record issues, keep accurate records, process customer payments and discounts, and perform standard opening and closing duties.
- Back: Inspect finished garments per Martinizing quality control requirements, assemble finished garments, bag completed orders, and scan completed bagged orders to the conveyor.
Requirements:
- Previous customer service experience is an asset.
- Dry cleaning experience is considered an asset.
- Must have a flexible schedule.
- Must be comfortable working while standing for long periods of time.
- Strong attention to detail.
- An understanding of textiles and garments is helpful.
Martinizing Dry Cleaning is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.
Your local Martinizing dry cleaners provide dry cleaning, shirt laundry, alterations, wash & fold, bulk laundry, leather cleaning, wedding gown cleaning, and wedding gown preservation in addition to cleaning many bulky household items such as comforters. We are your professional local dry cleaners.
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