Service Manager
1 month ago
Job Summary:
As a Service Manager with United Rentals, you will be responsible for leading a major maintenance enterprise within the Fluid Solutions Division. This role requires strong leadership and management skills, as well as the ability to motivate and train a team of Service Technicians to exceed time and quality standards.
Key Responsibilities:
- Motivate, coach, and train technicians to meet and exceed performance standards
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L, and associated costs/budget
- Lead, plan, measure, and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities to ensure optimal customer service, technician/shop/OEC productivity, and cost control
- Evaluate performance and promotability of team members, identify and provide necessary skills training, and regular coaching
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability, and communication
Requirements:
- High School diploma required; trade-school degree a plus; bachelor's degree preferred
- Valid driver's license with acceptable driving record
- Extensive equipment fleet maintenance and leadership experience
- 5 years' service and maintenance experience and a minimum of 3 years supervisory experience
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills, particularly with Microsoft Excel
About United Rentals:
United Rentals is an award-winning company that truly cares about its people. We offer best-in-class benefits and perks that will support you and your family, including paid parental leave, United Compassion Fund, employee discount program, career development and promotional opportunities, additional vacation buy-up program, early wage access through Payactiv, paid sick leave, and an inclusive and welcoming culture.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success.
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