Director of Ticket Operations

24 hours ago


Tucson, Arizona, United States University of Arizona Full time
Job Summary

We are seeking a highly skilled and experienced Director of Ticket Operations to join our team at the University of Arizona. As a key member of our Athletics department, you will be responsible for overseeing ticket operations for men's basketball and one other sport, ensuring seamless execution of events, and providing exceptional customer service.

Key Responsibilities
  • Manage ticket operations for assigned sports, including programming, renewals, invoicing, seat relocations, digital ticketing management, and postseason processes.
  • Lead the ticket operations team, providing guidance and support to ensure successful event execution.
  • Collaborate with multiple departments, including Development, Ticket Sales, and Marketing, to develop and implement ticket sales plans and strategies.
  • Assist with hiring, training, and supervising student workers in-office and at events.
  • Develop and maintain relationships with coaches, interdepartmental staff, and campus partners to ensure effective communication and collaboration.
  • Stay up-to-date with NCAA rules and regulations, ensuring compliance and adherence to University policies.
Requirements
  • Bachelor's degree in a related field.
  • Five years of experience in collegiate or professional ticket operations, with a strong background in Paciolan Ticketing system or a comparable ticketing system.
  • Excellent interpersonal, communication, and time management skills.
  • Ability to work a flexible schedule, including nights and weekends, and travel as needed.
Preferred Qualifications
  • Master's degree in a related field.
  • Demonstrated extensive knowledge of the Paciolan Ticketing System.
  • Direct experience in Division 1 collegiate athletic ticket operations.

We offer a competitive salary range of $47,356 - $59,195, along with a comprehensive benefits package, including health, dental, and vision insurance, life insurance, and disability programs. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume, cover letter, and one additional document, to Kelsey Crawford.



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