Customer Service Specialist, Carrier Sales, Road US

1 week ago


Charlotte, North Carolina, United States DSV Full time
Job Summary

The Customer Service Specialist, Carrier Sales is a key member of the DSV Road US team, responsible for building and maintaining relationships with carriers and customers. This role requires exceptional customer service skills, strong analytical abilities, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Develop and maintain relationships with carriers to ensure seamless transportation operations
  • Provide exceptional customer service to carriers and customers, ensuring timely and accurate communication
  • Track and analyze shipment data to identify trends and areas for improvement
  • Collaborate with internal teams to resolve issues and improve processes
  • Stay up-to-date on industry trends and developments to ensure DSV remains competitive
Requirements
  • High school diploma or equivalent required; 1 year of experience in logistics, brokerage, or customer service preferred
  • Strong analytical and problem-solving skills, with ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills, with ability to build strong relationships with carriers and customers
  • Proficiency in Microsoft Office and transportation management software
What We Offer

DSV is a global leader in transport and logistics, offering a dynamic and challenging work environment. As a Customer Service Specialist, Carrier Sales, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our company.


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