Customer Service Expert

2 days ago


Redmond, Washington, United States Heidelberg Materials Full time
About the Role

As a Customer Service Representative for Heidelberg Materials, you will be responsible for delivering exceptional customer experiences via phone, email, and chat. This involves resolving customer inquiries and complaints in a timely and professional manner.

In this role, you will work closely with internal teams to improve customer service processes and maintain accurate records of customer interactions and transactions.

The ideal candidate will possess strong communication and interpersonal skills, as well as excellent problem-solving abilities. Proficiency in using customer service software and tools is also essential.

We offer a competitive base salary of $53,560.00 - $66,053.33 and a comprehensive benefits package, including 401(k) retirement savings plan, medical, dental, and vision insurance, and paid time off.


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