Customer Service Leader
5 days ago
We are seeking a skilled Customer Service Leader to join our team as a Retail Team Supervisor. This is a fantastic opportunity to lead a dynamic team and provide exceptional customer service in a fast-paced retail environment.
About the RoleAs a Lead Service Associate, you will be responsible for supervising Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.
Key Responsibilities:
- Supervise and assist Store Associates with daily operational tasks
- Assist customers with their shopping needs and transactions
- Tend to merchandising tasks via plan-o-gram
- Perform proper receiving and stocking procedures
- Count and reconcile cash register drawers
- Prepare deposits and order change from the bank
- Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
- Maintain a safe, clean, and pleasing environment for customers and associates
To be successful in this role, you will need:
- A high school diploma or general education degree (GED)
- At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
In return for your hard work and dedication, we offer:
- Competitive hourly rate: $16.28 - $17.75 per hour, depending on experience and location
- A comprehensive benefits package, including health insurance, paid time off, and 401(k) matching
- Career growth opportunities and professional development
We strive to create a positive and supportive work environment that inspires our associates to reach their full potential. If you are a motivated and customer-focused individual who thrives in a fast-paced retail setting, we encourage you to apply for this exciting opportunity.
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