Customer Service Liaison

24 hours ago


Redmond, Washington, United States Karen Chow - State Farm Agent Full time
Job Summary
We are seeking a motivated and customer-focused individual to join our team as a Customer Relations Representative. This role involves building strong relationships with customers, educating them on insurance options, and identifying their needs to provide personalized solutions.

About the Role
This is a fantastic opportunity for someone who enjoys working with people and is passionate about delivering exceptional customer service. As a Customer Relations Representative, you will be responsible for establishing relationships with customers, following up with them as needed, and using a customer-focused review process to educate them about insurance options. You will also develop leads, schedule appointments, and market appropriate products and services.

Responsibilities
- Establish customer relationships and follow up with customers as needed
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Benefits
- Salary plus commission/bonus
- Health reimbursement
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within the agency
- $500 bonus for pre-licensed candidates

Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail-oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment

Estimated salary: $40,000 - $60,000 per year, depending on location and experience.

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