Bilingual Front Office Coordinator

3 weeks ago


Hollywood, Florida, United States Pembroke Physicians Full time
Job Summary:

Pembroke Physicians is seeking a highly skilled and experienced bilingual front desk receptionist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

About the Position:

The ideal candidate will be fluent in both Spanish and English, with excellent communication and computer skills. You will be responsible for managing multiple phone lines, scheduling appointments, and maintaining accurate records.

Key Responsibilities:
  1. Manage multiple phone lines and respond to patient inquiries in a timely and professional manner
  2. Collect co-payments and verify insurance benefits for patients
  3. Scan documents into patient charts and maintain accurate records
  4. Assist with medical record release and requests in a timely and efficient manner
Qualifications:
  • Bilingual (Spanish and English)
  • 2+ years of experience in a similar role
  • Excellent communication and computer skills
  • Knowledge of E-Clinical Works EMR system
Salary Range:

$45,000 - $55,000 per year, based on experience



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