Boat Sales Consultant

3 weeks ago


Utica, New York, United States Bass Pro Inc Full time

Job Summary:

The Boat & ATV Sales Consultant is a key member of our sales team, responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Supports a strong commitment to world-class customer service and maintains a pleasant and productive shopping environment.
  • Engages all customers entering the department in a friendly and timely manner.
  • Meets with potential customers to determine their boating and ATV needs.
  • Provides information necessary to allow the customer to make an informed buying decision.
  • Maintains current product knowledge by using available resources, i.e., product brochures, Internet, and product information training meetings.
  • Maintains awareness of advertised items, current pricing structures, and promotions.
  • Remains current on and adheres to all selling skills training and direction.
  • Works cooperatively with the Service Department to ensure seamless delivery to the customer.
  • Maintains complete confidentiality of all sensitive and personal information.
  • Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable, and in sellable condition.
  • Generates and manages leads and prospects in the provided Customer Relationship Management (CRM) tool on a daily basis.
  • Participates in special events such as Boat Shows and accurately completes all necessary paperwork required within the selling process.
  • Meets and exceeds pre-determined individual monthly sales goals.

Requirements:

  • High School education or equivalent experience.
  • Ability to calculate figures such as discounts and percentages.
  • Ability to communicate in a friendly and professional manner to our customers and other associates.
  • Ability to establish and maintain effective working relationships with Management, coworkers, and customers.
  • Ability to operate computer systems and Point of Sale register systems.

Benefits:

  • Medical, dental, and vision insurance.
  • Health Savings Account and Flexible Spending Account.
  • 401k Retirement Savings and paid holidays.
  • Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.

Bass Pro Shops is an equal opportunity employer and is committed to providing a diverse and inclusive work environment.



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