Residential Care Specialist

7 days ago


New York County New York, United States Services For The Underserved, Inc. Full time
Job Summary

We are seeking a compassionate and skilled Residential Specialist to join our team at Services For The Underserved, Inc. in Manhattan. The successful candidate will provide a warm welcome to new shelter residents, promoting person-centered services and supporting the independence of those we serve.

Key Responsibilities
  • Conduct regular safety checks and ensure the well-being of residents.
  • Enter accurate and timely activity log information and shift notes.
  • Complete necessary admissions paperwork and assist with escorting residents to services and activities.
  • Meet with Shift Supervisor for individual and group supervision, and participate in planning and implementing self-care and social activities for residents.
  • Provide administrative support, including office coverage, telephone, and clerical work, as well as food services.
  • Understand and follow emergency procedures, including fire drills.
  • Perform other duties as assigned by Shift Supervisor and Program Director.
  • Attend job-related trainings and agency meetings as necessary.
Requirements
  • Associate Degree in Human Services or High Diploma or GED with 3+ years' social service experience.
  • Ability to learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens.
  • Neutral and non-judgmental communication skills.
  • Flexibility with schedule as needed.
  • Ability to maintain professional maturity during crisis situations.
  • Demonstrated sensitivity and experience working with homeless populations, substance misuse, and harm reduction.
Preferred Qualifications
  • Effective written and oral communication skills.
  • Proficiency with computer-based programs and typing skills.
  • Ability to lift up to 15 lbs.
  • F80 and F02 certifications.
  • Basic First Aid.
  • Naloxone certification.
  • Valid driver's license and bi-lingual communication preferred.
  • Food Handler license preferred.


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