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Residential Support Specialist
2 months ago
Salary: $19.23 per hour
The Bowery Mission is a comprehensive, faith-oriented organization committed to assisting individuals facing homelessness. The Community Life division manages all aspects of residential services, which include emergency shelters, short-term accommodations, long-term housing, and transitional support. In this role, the Residential Support Specialist will supervise residents in the Men's Dorm during their assigned shifts.
As a vital member of the Choose Help initiative, the Residential Support Specialist collaborates to cultivate a secure, inviting, and trauma-informed atmosphere that encourages positive relationships with God and among individuals. Key responsibilities encompass:
- Welcoming and orienting guests and residents while demonstrating and teaching independent living skills.
- Encouraging effective communication among residents.
- Managing resident schedules and ensuring adherence to health and safety protocols.
- Conducting regular rounds and executing scheduled fire drills as required.
- Timely submission of necessary reports.
- Collaborating with various departments to enhance program operations.
This is a full-time position with the following shift options:
- Shift #1: Wednesday - Sunday: 3 PM – 11:30 PM (Monday/Tuesday Off)
- Shift #2: Friday - Tuesday: 3 PM – 11:30 PM (Wednesday/Thursday Off)
- Shift #3: Wednesday - Sunday: 11:30 PM – 8 AM (Monday/Tuesday Off)
- Shift #4: Saturday - Wednesday: 3 PM - 11:30 PM (Thursday/Friday Off)
Responsibilities include:
- Welcoming and orienting residents and volunteers.
- Modeling and teaching independent living skills.
- Promoting healthy communication.
- Overseeing schedules and ensuring safety through regular rounds and fire drills.
- Submitting progress and incident reports promptly.
- Collaborating with Community Life and Shared Services teams.
Reports to: Community Life Supervisor
Qualifications:
- Alignment with the organization's Statement of Faith.
- Legal authorization to work in the US; sponsorship opportunities are not available.
- Strong interpersonal skills and a relational approach.
- Ability to adhere to protocols and provide accountability.
- Understanding and application of trauma-informed care principles.
- High School Diploma or equivalent.
- Conflict resolution skills.
- Proficiency in email communication.
- Basic computer skills.
Preferred Qualifications:
- Certification in Fire Safety (F-80 or F-02).
- CPR Certification.
- Valid driver's license.
- Associate's Degree in social services or a related field.
- Certification in Non-Crisis Intervention (NCI).
Salary: $19.23 per hour
The Bowery Mission prioritizes the health and safety of our staff, guests, clients, and volunteers, particularly in light of the ongoing Covid-19 pandemic.
In collaboration with the NYC Department of Health & Mental Hygiene, we have adapted our services to align with the latest health and safety guidelines, which continue to evolve based on new information and research. We deeply appreciate the contributions of essential workers in roles like this one and have established protocols regarding personal protective equipment, social distancing, sanitation, and capacity building to safeguard our staff and those we serve.
