Service Coordinator

1 week ago


Bensalem, Pennsylvania, United States Home Instead Senior Care Full time

Job Summary:

The Service Coordinator is a vital member of our team at Home Instead Senior Care, responsible for delivering exceptional client care and support. This role requires a unique blend of communication, problem-solving, and relationship-building skills.

Key Responsibilities:

  • Client Care: Travel to referral providers to build relationships and secure client referrals, conduct care consultations with potential clients and family members, and provide solutions in the form of a service plan.
  • Quality Assurance: Conduct regular quality assurance visits with existing clients to ensure high-quality care, client satisfaction, and retention.
  • Client/Caregiver Introductions: Facilitate introductions between new clients and caregivers, ensuring a smooth transition and excellent care experience.
  • Scheduling and Recruiting: Assist with scheduling and recruiting efforts to meet client needs and ensure adequate caregiver coverage.
  • Communication and Collaboration: Maintain open and effective communication with clients, family members, franchise owners, colleagues, caregivers, and referral providers to ensure seamless care delivery.

Requirements:

  • Experience: One year of experience in home care, social work, case management, nursing, healthcare, or a senior-related industry.
  • Education: Equivalent combination of education and work experience may be considered.
  • Driver's License: Must possess a valid driver's license.

What We Offer:

  • Part-time or Full-time Opportunities: Flexible scheduling to meet your needs.
  • Competitive Pay Rate: Based on experience.
  • Sick Leave and Paid-Time-Off: Comprehensive benefits package.

Join Our Team: As a Service Coordinator at Home Instead Senior Care, you will have the opportunity to make a meaningful difference in the lives of seniors and their families. If you are passionate about delivering exceptional client care and support, we encourage you to apply for this rewarding role.



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