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Project Coordinator

2 months ago

Bensalem, Pennsylvania, United States LMC-Plasticsource Full time

Key Responsibilities:

Act as the main liaison for client inquiries, orders, and issues.

Demonstrate effective leadership while engaging with various client levels: Buyers, Engineers, Production Planners, etc.

Ability to interpret or acquire the skills to read and comprehend technical drawings and Bills of Materials (BOMs) as necessary for client requirements.

Calculate pricing for clients based on material and fabrication expenses in accordance with their specifications.

Deliver prompt and courteous support to clients through phone, email, or face-to-face interactions.

Resolve client complaints or concerns swiftly and effectively, aiming for resolution on the first contact.

Maintain weekly updates, or as needed, with Management regarding project status, sales opportunities, industry developments, etc.

Ideal Candidate Profile:

  • A strong foundation in and enthusiasm for consultative, relationship-driven customer service.
  • Proficiency with CRM and inventory management software.
  • Experience and knowledge in plastics, distribution, fabrication, and supply chain management.
  • Exceptional communication skills.
  • A problem-solving approach with the capability to work both independently and collaboratively within a team.
  • A keen desire for personal and professional growth.
  • Socially aware and adaptable to meet client needs.

Employee Benefits:

  • Competitive base salary with uncapped profit-sharing opportunities.
  • Comprehensive medical, dental, vision, and life insurance coverage.
  • Employer-sponsored wellness initiatives.
  • 401K matching contributions.
  • Tuition reimbursement program.
  • Paid time off and holidays - immediate accrual upon hire.
  • Paid volunteer time - immediate accrual upon hire.
  • Paid maternity and paternity leave.
  • Opportunities for promotion and professional development.