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Project Coordinator

2 months ago

Bensalem, Pennsylvania, United States LMC-Plasticsource Full time

Key Responsibilities:

Act as the main liaison for client inquiries, orders, and issues.

Demonstrate effective leadership skills, engaging with various stakeholders including Buyers, Engineers, and Production Planners.

Possess the ability to interpret and understand technical drawings and Bills of Materials (BOM) as necessary for client needs.

Calculate pricing for clients based on material and fabrication costs tailored to their specifications.

Provide timely and professional support to clients through various communication channels.

Resolve client complaints or issues swiftly and efficiently, aiming for first-contact resolution.

Maintain regular communication with management regarding project updates, sales prospects, and industry developments.

Ideal Candidate Profile:

  • A strong foundation in consultative, relationship-driven customer service.
  • Familiarity with CRM and inventory management systems.
  • Knowledge and experience in plastics, distribution, fabrication, and supply chain management.
  • Exceptional communication skills.
  • A proactive problem-solving approach, capable of working both independently and as part of a team.
  • A genuine desire for personal and professional growth.
  • Ability to be socially aware and adapt to client needs effectively.

Employee Benefits:

  • Competitive salary with potential for profit sharing.
  • Comprehensive medical, dental, vision, and life insurance.
  • Wellness programs sponsored by the employer.
  • 401K matching contributions.
  • Tuition reimbursement opportunities.
  • Paid time off and holidays, accruing immediately upon hire.
  • Paid time for volunteer activities, accruing immediately upon hire.
  • Paid parental leave for both maternity and paternity.
  • Opportunities for promotion and professional development.