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Bilingual Front Desk Medical Office Coordinator

2 months ago

Carrollton, Texas, United States Bright Health Full time

About Bright Health

Bright Health is a value-driven healthcare company committed to providing personalized care to aging and underserved populations. Our mission is to make healthcare right, together.

Our Values

We live and breathe our company values every day: Be Brave, Be Brilliant, Be Accountable, Be Inclusive, and Be Collaborative.

Job Summary

We are seeking a professional, responsible, and patient-focused Front Desk Medical Receptionist to join our growing team. As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic.

Key Responsibilities

  • Check patients in and out
  • Use various computer applications (e.g., Microsoft Office Suite)
  • Update and file patient medical records
  • Return patients' phone calls daily and timely
  • Answer the phone and greet patients

Requirements

  • High school or GED equivalent
  • Minimum of 1-year experience as a receptionist
  • Bilingual in English and Spanish is highly preferred
  • Excellent customer service skills
  • Computer literacy
  • Background check and drug screen required

Professional Competencies

  • Excellent oral and written communication skills
  • Respect for patient confidentiality
  • Compassionate and approachable
  • Responsible and trustworthy
  • Exceptional organizational skills to ensure exceptional patient care

Work Environment

  • The majority of work responsibilities are performed in a medical clinic setting, carrying out detailed work sitting at a desk/table and working on the computer.