Customer Service Ambassador

7 days ago


Lubbock, Texas, United States City of Lubbock Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at the City of Lubbock. As a key member of our customer service team, you will be responsible for interacting with citizens in person or by telephone to process service requests, accept payments, provide information, or resolve problems.

Key Responsibilities
  • Greet citizens in person or by telephone and ascertain the nature of their request.
  • Process service requests, accept payments, and provide information to citizens.
  • Resolve problems and provide solutions to citizens.
  • Work effectively in a fast-paced environment and maintain a positive attitude.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and knowledge of software applications.

Why Work for the City of Lubbock?

The City of Lubbock offers a dynamic and supportive work environment, competitive pay and benefits, and opportunities for professional growth and development.



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