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Customer Service Ambassador

2 months ago

Lubbock, Texas, United States David's Bridal Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales team, you will be responsible for delivering exceptional customer service experiences that exceed our customers' expectations.

Key Responsibilities
  • Provide personalized service to customers, ensuring a seamless and enjoyable shopping experience.
  • Utilize our systems and processes to manage customer flow and deliver a Five-Star Customer Service experience.
  • Maintain a high level of product knowledge and stay up-to-date on store standards and policies.
  • Proactively address customer concerns and escalate issues as needed.
  • Collaborate with the leadership team to achieve sales goals and drive business results.
Requirements
  • High school diploma or equivalent degree.
  • 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive hourly rate of $12.00-$12.50.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Opportunities for career growth and professional development.