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Potbelly Sandwich Works Service Ambassador

2 months ago

Lubbock, Texas, United States Potbelly Sandwich Works Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member. As a key member of our service team, you will play a critical role in delivering an exceptional dining experience for our customers.

Key Responsibilities
  • Provide Excellent Customer Service: Greet customers in a friendly and welcoming manner, take orders accurately, and ensure that all customers receive their orders in a timely and efficient manner.
  • Maintain a Clean and Organized Environment: Ensure that the restaurant is clean and organized, including the dining area, kitchen, and restrooms.
  • Work Effectively as a Team: Collaborate with other team members to ensure seamless service and a positive customer experience.
  • Meet Sales and Service Standards: Meet or exceed sales and service standards, including average ticket sales and customer satisfaction ratings.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and management.
  • Positive Attitude and Teamwork: Demonstrate a positive attitude and a willingness to work effectively as a team to achieve common goals.
  • Basic Math Skills: Possess basic math skills, with the ability to accurately handle cash and operate a point-of-sale system.
What We Offer

We offer a competitive hourly wage, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a rewarding career in the food service industry, we encourage you to apply.