Customer Experience Ambassador

1 week ago


Lubbock, Texas, United States Nothing Bundt Cakes Full time

Job Summary: As a Guest Service Representative at Nothing Bundt Cakes, you will be responsible for creating a warm and welcoming environment for our guests. This includes offering creative solutions for unique celebratory occasions and selling our delicious cakes.

Key Responsibilities:

  • Develop and maintain a deep understanding of our products and services to effectively communicate with guests.
  • Provide exceptional customer service, ensuring a positive experience for every guest.
  • Identify opportunities to upsell and cross-sell our products, driving sales and revenue growth.
  • Collaborate with the team to achieve sales goals and maintain a clean and organized store environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong product knowledge and sales skills.
  • Availability to work a variety of shifts, including weekends and holidays.


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