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Relationship Banker

2 months ago

Phoenix, Arizona, United States BankTalent HQ Full time
{"title": "Branch Relationship Banker", "description": "Job Summary

At BankTalent HQ, we're seeking a highly skilled Branch Relationship Banker to join our team in our Scottsdale Road & 101/Phoenix branch. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales and growth within the branch.

Key Responsibilities
  • Deliver full-service banking services to new and existing customers, with a primary focus on sales and service.
  • Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
  • Make appropriate referrals for other bank products and services, including commercial lending products.
  • Follow up with clients as needed.
  • Perform cash transactions, open or update accounts, originate and close consumer or small business loans.
  • Resolve customer service issues.
  • Establish, expand, and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
Requirements
  • High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts, or loan processing, or other directly related experience.
  • Previous experience in a financial sales representative-oriented role preferred.
  • Working knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Solid knowledge of all retail products and services. Basic knowledge of consumer lending applications.
  • Proven customer service, interpersonal, and communication skills, both verbal and written.
  • Effective selling, cross-selling, and referral skills.
  • Solid mathematical, problem-solving, and negotiation skills.
  • Solid interpersonal & relationship building skills.
  • Strong attention to detail and time management.
  • Proficient in basic computer skills.
What We Offer
  • Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE
  • Mileage compensation for travel.
  • 401(k) plan, competitive compensation in line with work experience.
  • Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements)
  • Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
  • Tuition Reimbursement for qualifying employees
  • Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.
", "lang_code": "en-US"}