Sales Team Member

22 hours ago


Colorado Springs, Colorado, United States Michaels Stores Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Team Member to join our team at Michaels Stores. As a Sales Team Member, you will play a key role in delivering an exceptional shopping experience for our customers.

Key Responsibilities
  • Provide fast and friendly customer service, ensuring a positive shopping experience for all customers.
  • Help customers locate products and provide solutions to their shopping needs.
  • Execute cash handling and maintain store recovery standards to deliver our Brand Promises.
  • Engage customers on the benefits of our Rewards program and complete enrollments.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Support shrink and safety programs, and assist with Omni channel processes.
  • Execute a well-merchandised and in-stock store, and interact with others in an accepting and respectful manner.
Requirements
  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods of time, and move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment

The Sales Team Member will work in a public retail store setting, taking care of our customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutters and heat presses, and work hours include nights, weekends, and early mornings.



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