IT Support Specialist
2 days ago
The IT Technician II/III role at TeamLogic IT, Fort Lauderdale, FL, is a dynamic position that requires a unique blend of technical expertise and interpersonal skills. The selected candidate will be responsible for providing top-notch support to end-users, troubleshooting complex technical issues, and collaborating with the sales team to deliver exceptional customer experiences.
About TeamLogic ITWe are a leading provider of IT services, dedicated to helping businesses thrive in today's fast-paced digital landscape. With a strong focus on team collaboration and continuous learning, we foster an environment that encourages innovation and growth.
Key Responsibilities- Provide timely and effective resolution of end-user issues via phone, email, or web portal.
- Perform hands-on fixes at the desktop level, including hardware repairs and software installations.
- Install and configure network infrastructure devices, including firewalls and switches.
- Administer server environments using Active Directory, DNS, DHCP, and other tools.
- Helpdesk support and device management experience.
- Network support experience, including knowledge of network security and architecture.
- Experience with PSA and RMM systems, such as Autotasks and NinjaOne.
We offer a competitive salary, ranging from $60,000 to $80,000 per year, depending on experience and qualifications. Additional benefits include 401(k) matching, health insurance, and opportunities for career advancement.
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