Corporate Account Manager for Heavy Industries
6 days ago
The Corporate Account Manager is a critical sales and leadership role responsible for managing the corporate relationship with strategic end user customers in the heavy industries sector, including mining, mineral processing, and cement. The successful candidate will be accountable for implementing the SKF sales growth strategy, centered on Business Share and Cost of Goods Sold (COGS), with assigned end user corporate account customers.
Key Responsibilities- Develop and implement a sustainable growth strategy in alignment with End User, Distributor, and SKF goals and direction.
- Understand the KPIs, scorecards, and pain points of assigned account base.
- Develop and grow long-term relationships with customers' senior, middle, and local management across all functions and disciplines.
- Utilize scorecards and other inputs to create and implement a strategy of continuous Customer Experience improvement.
- Protect and grow access to critical data elements and work proactively to automate exchange of such data.
- Drive cost savings execution, delivery, and leveraging for business and share growth.
- Develop and grow key customer relationships through value creation and delivery that lead to business growth through proactive, consistent customer connection.
- Build and lead an internal SKF support team that drives identified opportunities and programs.
- Lead local customer teams to focus efforts and activities on customer KPI impacting initiatives.
- Execute agreements with LCTs at the site/mill level.
- Lead the team's execution of current contractual agreements and prepare for negotiation and renewal.
- Support all SKF products and services, including Services, Lubrication, Bearings, Seals, etc.
- Provide customer insights to the local customer teams at the field level with the expectation of creating connected initiatives.
- Bachelor's Degree in engineering, business, or industrial distribution.
- Minimum 10 years of experience with end user customer sales interaction.
- Strong SKF or similar PT product knowledge with an industrial application and mechanical aptitude.
- Driven by sales and project management success and has a passion for winning.
- Proven ability to develop positive and lasting rapport with both internal and external customers at all levels of an organization.
- Proven ability to lead and influence cross-functional teams without formal authority.
- Thrives in a team environment.
- Excellent communication and interpersonal skills.
- General industry knowledge and technical sales skills.
- Persuasive presentation and negotiation skills.
- Embraces change in the name of efficiency and effectiveness.
- Demonstrated achievement in past commercial or technical roles.
- Self-motivated and execution-focused with ability to meet deadlines.
- Proficient in Microsoft Office suite (Word, Excel).
- Willingness and ability to travel 50-60% of the time.
SKF is an industry-leading manufacturer dedicated to a culture of belonging, where our people flourish in an equitable environment that promotes leadership development and career growth. We strive to embed Diversity, Equity, and Inclusion in everything we do, developing a culture of belonging where our people can flourish.
SKF provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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