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Vice President of Operations
2 months ago
- POSITION OVERVIEW
- The Vice President of Operations is responsible for providing strategic vision, leadership, and organizational management to St. Luke's Corporation (SLC), overseeing its clinical service divisions, departments, and operational functions. This role ensures that initiatives within the scope of responsibility align with the SLC Strategic Plan and key objectives. The Vice President actively participates in and is accountable for the leadership and management of designated functions under the guidance of the President, serving as an acting leader in the President's absence.
- ESSENTIAL QUALIFICATIONS
- Education: A Master's Degree in Business Administration, Healthcare Management, or a related discipline.
- Experience: A minimum of ten (10) years of progressively responsible leadership experience in healthcare, ideally within a comprehensive care environment.
- Licensure/Certification/Registration: Not applicable.
- PREFERRED QUALIFICATIONS
- Education: Not applicable.
- Experience: At least ten years of responsibility for clinical departments, with a strong background in program management, clinical outreach, quality assurance, and process enhancement.
- Licensure/Certification/Registration: Not applicable.
- SKILLS AND COMPETENCIES
- Comprehensive knowledge of contemporary trends in Ambulatory Care management; understanding of administrative principles and leadership methodologies; demonstrated proficiency in both verbal and written communication; familiarity with accepted personnel practices; awareness of current legal standards in Ambulatory Care; knowledge of financial management and budgeting; capability to plan, organize, and evaluate Ambulatory Care activities, ensuring quality through necessary adjustments; ability to facilitate group objectives; and the capacity to cultivate and maintain effective working relationships with hospital, Ambulatory Care, and medical staff.
- Ability to work autonomously, manage multiple priorities, and adhere to deadlines. Proficient in Ambulatory Care scheduling, registration, reimbursement, billing, and documentation. Skilled in using PCs, Windows, and Microsoft Office Suite (Word, Excel, Project). Excellent communication skills, teaching abilities, and problem-solving capabilities. This role may require occasional travel, including overnight and weekend commitments, to fulfill job responsibilities.
- READING SKILLS - Advanced: Capable of reading, analyzing, and interpreting complex documents. Able to respond effectively to sensitive inquiries or complaints.
- WRITING SKILLS - Advanced: Proficient in writing speeches and articles for publication that adhere to established style and format.
- SPEAKING SKILLS - Advanced: Capable of effectively presenting information and addressing questions from various audiences, including managers, executives, public groups, clients, and the general public.
- MATHEMATICAL SKILLS - Intermediate: Ability to perform basic arithmetic operations and to calculate figures such as discounts, interest, and percentages. Competent in interpreting bar graphs and applying basic algebra and geometry concepts.
- REASONING ABILITY - Advanced: Proficient in defining and solving problems, collecting data, establishing facts, and drawing valid conclusions in situations with limited standardization. Capable of interpreting various instructions in mathematical or diagrammatic form.
- PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
- PHYSICAL DEMANDS
- Ability to talk, hear, sit, and reach for extended periods.
- Occasional standing and walking.
- Continuous sitting and use of hands for extended periods.
- Occasional bending, stooping, kneeling, or crouching.
- LIFTING REQUIREMENTS
- Ability to lift up to 10 pounds frequently.
- Ability to lift up to 25 pounds occasionally.
- WORK ENVIRONMENT
- Typical noise level is moderate, similar to a business office with computers and light traffic.
- PHYSICAL DEMANDS
