Senior Vice President of Infrastructure and Operations

4 weeks ago


Duluth, Minnesota, United States Primerica Full time
About this Role

Primerica is seeking an experienced and technical leader to oversee the strategic and operational elements of our compute, storage, employee and field agent communication and collaboration tools, and disaster recovery services.

This role will be responsible for ensuring that the infrastructure is performant, secure, resilient, and agile enough to adapt to new business challenges and technology trends.

The ideal candidate will have a strong background in IT infrastructure, with expertise in systems administration, enterprise web applications, and cloud services.

They will also have excellent leadership and communication skills, with the ability to mentor IT professionals and foster a culture of innovation and collaboration.

Responsibilities

  • Develop and implement a cohesive infrastructure strategy that aligns with company goals and technology shifts.
  • Lead secure, high-availability systems design and operations, including computing, storage resources, and end-to-end email support.
  • Champion operational excellence via automation, ITSM-driven process enhancements, and implementation of industry best practices.
  • Drive infrastructure optimization for performance, reliability, and scalability with a focus on security and compliance.
  • Manage hardware and software lifecycles with ITSM guidelines and best practices, ensuring effective service management.
  • Manage IT infrastructure budget, optimize spending, and negotiate vendor contracts.
  • Lead disaster recovery and business continuity efforts, minimizing downtime and ensuring swift recovery.
  • Manage relationships with vendors and partners, ensuring infrastructure services meet SLAs.
  • Mentor IT professionals, fostering a culture of innovation, collaboration, and continuous improvement.
  • Collaborate with stakeholders to identify infrastructure needs and deliver productivity-enhancing solutions.

Requirements

  • Bachelor's in computer science/IT/Engineering or equivalent industry experience.
  • 10+ years in IT infrastructure, 5+ years in senior leadership.
  • Expertise in systems administration (Unix, Windows Server), enterprise web applications, IBM Power Systems, x86 servers, virtualization (VMware ESXi, Nutanix), and cloud services (AWS, Azure, GCP).
  • Proficiency in HCI technologies, SAN, NAS, system monitoring, performance tuning, Active Directory, LDAP.
  • Demonstrated ITSM and project management practice implementation.
  • Skills in business continuity, disaster recovery, communication, and cross-functional team leadership.
  • Budget management and vendor negotiation skills.

Preferred Qualifications

  • IT discipline degree preferred.
  • AWS and Azure IaaS experience.
  • Proficiency in IBM WebSphere application server environments.

Benefits

  • Day one health, dental, and vision insurance.
  • 401(k) Plan with competitive employer match.
  • Vacation, sick, holiday and volunteer time off.
  • Life and disability insurance.
  • Flexible Spending Account & Health Savings Account.
  • Professional development.
  • Tuition reimbursement.
  • Company-sponsored social and philanthropy events.

Primerica is an Equal Opportunity Employer

We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.



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