Sales Center Representative

15 hours ago


Bellevue, Washington, United States POOLCORP Full time
Empowering Customer Success

We are seeking a highly motivated and customer-focused Sales Center Representative to join our team in Horizon Distributors, Inc.

About the Role:

This is a fantastic opportunity to be part of a leading distributor of landscape and irrigation products, serving the needs of professional landscape contractors across the US.

Key Responsibilities:
  • Greet and Engage Customers: Welcome walk-in and phone customers, understand their needs, and provide personalized solutions to meet their challenges.
  • Collaborate with Team Members: Work closely with colleagues to ensure seamless customer service, utilizing all company resources to deliver exceptional experiences.
  • Sell and Upsell Products: Recommend product solutions, upsell options, and complimentary items to make customers' jobs easier and more profitable.
  • Resolve Customer Complaints: Professionally address and resolve customer concerns in a timely manner.
Requirements:
  • Strong Customer Service Attitude: Provide exceptional service to customers, understanding their needs and exceeding their expectations.
  • Self-Motivated and Detail-Oriented Personality: Thrive in a fast-paced environment, focusing on delivering results-oriented solutions.
  • Excellent Communication Skills: Clearly communicate through spoken and written words, think critically to identify solutions to problems, and ask questions as appropriate.
  • Good Computer and Record-Keeping Skills: Proficient in using computer systems, programs, and processes to manage sales center operations efficiently.
About Us:

Horizon Distributors, Inc. is a wholly owned subsidiary of POOLCORP, one of the world's largest publicly traded distributors of swimming pool, landscaping, and outdoor living products. We operate 70 sales centers across the US, serving over 6,000 team members and thousands of customers nationwide.

Why Choose Us?

We offer a dynamic work environment, where you can grow professionally and develop your skills. Our generous benefits package includes medical, prescription, dental, vision, and life insurance; 401(k) with a company match; an employee stock purchase program; seasonal sales and rewards programs; and an Employee Assistance Program.


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