Fitness Center Representative

3 days ago


Piqua, Ohio, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a superior experience at our fitness centers.

Key Responsibilities:
  • Customer Service: Greet members and guests, answer phones, and assist with various inquiries in a friendly and professional manner.
  • Front Desk Activities: Check members in, tour new members, log amenities, and communicate updates and events to members and guests.
  • Club Cleanliness and Maintenance: Maintain a clean and organized front desk area, lobby, and facilities, including regular cleaning and upkeep of exercise equipment and tanning beds.
Requirements:
  • Customer Service Skills: Exceptional customer service skills, ability to interact positively and professionally with members and co-workers.
  • Experience: Prior customer service experience preferred.
  • Education: High School diploma or equivalent required.
  • Physical Demands: Ability to walk, stand, and lift moderate weights (up to 50lbs), as well as maintain physical ability to administer CPR in the event of a medical emergency.
Why Work with Us:
  • Make a Difference: Contribute to changing people's lives every day by helping us create a healthier planet.
  • Benefits: Medical, dental, vision insurance, PTO, free Black Card membership, 401(k) and Roth retirement savings plans, and more.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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