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Retail Banking Professional

2 months ago


New York, New York, United States Ohio Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Banker to join our team at Ohio Bank. As a Retail Banker, you will be the face of our organization, responsible for delivering exceptional customer service and promoting our products and services.

Key Responsibilities
  • Proactively identify and recommend bank products and services to customers to meet their financial needs.
  • Process transactions, open accounts, and perform account maintenance to ensure seamless customer experiences.
  • Handle branch servicing duties, including vault balancing, cash ordering, and automated teller machine maintenance.
  • Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with our customer service standards.
Requirements
  • Minimum 3 years of relevant sales and/or customer service experience, or an Associate's degree with 1 year of relevant experience, or a Bachelor's degree.
  • Previous in-store banking experience is preferred but not required.
  • Must be positive and engaging with a strong focus on customer satisfaction.
Working Conditions

The ideal candidate will be able to work in a fast-paced environment, standing for most of the time, with occasional walking, moving, bending, or lifting up to 30 pounds.